Privacy policy

Last updated: October 24, 2026

1. Who We Are

This Privacy Policy describes how we handle personal information when you visit sxyhyp, make a purchase, or get in touch with us.

For privacy questions or requests, email hello@sxyhyp.com.

2. Information We Collect and How We Receive It

The information we receive depends on how you use the store. It may include:

  • Contact and delivery details, including your name, email address, phone number, and billing or shipping address.
  • Order and transaction details, such as the items purchased, order total, payment status, delivery information, and return or refund history. Payment providers handle the payment credentials needed to complete a purchase.
  • Information you choose to provide, such as customer support messages, return requests, account forms, or optional subscription details.
  • Technical and browsing details collected through the store platform, such as your IP address, browser and device information, pages visited, cart activity, cookie identifiers, and privacy preferences.

We may receive information from you directly, through your use of the store, and from providers that help with payments, fraud prevention, fulfillment, and customer support.

3. How We Use Information

We use personal information to:

  • Process payments and orders, deliver products, and manage returns and refunds.
  • Send purchase-related communications and provide customer support.
  • Operate the website and assess or improve store performance.
  • Identify fraud and security concerns.
  • Satisfy applicable legal, accounting, and recordkeeping requirements.

If you sign up for promotional emails, we use your contact information to send them. You can unsubscribe using the instructions in a promotional email or by contacting hello@sxyhyp.com. Unsubscribing will not stop necessary messages about your purchases or requests.

4. How We Share Information

When needed, we share information with Shopify, payment processors, delivery carriers, and other providers that help operate the store, fulfill orders, maintain security, or provide customer service.

We may also disclose information when the law requires it, in response to lawful requests, to protect legal rights, at your direction or with your permission, or as part of a business transaction subject to applicable safeguards.

5. Shopify and Where Information Is Processed

Shopify hosts our store. When you browse or make a purchase, Shopify processes the personal information needed to provide its commerce, payment, security, and related services.

Shopify and other providers may process information in the United States or other countries. Their own privacy notices describe their independent processing practices.

6. Cookies and Similar Technologies

Cookies and similar tools help the store function, keep carts and sessions active, remember preferences, and protect checkout. Tools provided by the store platform may also supply information about performance and usage.

You can manage cookies in your browser and through any privacy controls shown on the store. Blocking some cookies may affect store functionality. If available, use the store’s privacy controls to change optional cookie preferences.

For questions about cookies or your privacy choices, contact hello@sxyhyp.com.

7. Retention and Security

We keep personal information for as long as needed for the purposes described in this policy. When deciding how long to retain it, we consider our relationship with you, order and refund administration, legal recordkeeping requirements, fraud prevention, and disputes.

We take reasonable steps to safeguard personal information, but no online transmission or storage method can be guaranteed to be completely secure. Please do not email us full payment card numbers or account passwords.

8. Your Choices and Rights

Depending on where you live and the laws that apply, you may have the right to access, obtain a copy of, correct, or delete personal information, or to opt out of certain processing. This may include targeted advertising or qualifying sale or sharing of personal information. Some rights have exceptions.

To make a request, or to appeal a decision about a privacy request where appeal rights apply, email hello@sxyhyp.com. We may ask for information reasonably needed to verify your identity or confirm an authorized agent’s authority.

We’ll respond within the timeframes required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has given us personal information, contact hello@sxyhyp.com. We’ll review the situation and take any steps required by applicable law, including deletion when required.

10. Changes and Contact

We may revise this policy to reflect changes in our practices or legal requirements. Any updated version will show a revised date. When required, we’ll provide additional notice or obtain consent before a material change takes effect.

sxyhyp
1591 Lane Ave S #21F
Jacksonville, FL 32210
United States

Email: hello@sxyhyp.com
Website: https://sxyhyp.com